Press Release.


Convergys Hires Adam Blumberg as Vice President, Global Talent Acquisition

August 1, 2013 – Leading human capital consulting firm Morgan Samuels has announced the placement of Adam Blumberg as Vice President, Global Talent Acquisition at Convergys.  With a focus on retained executive search, Morgan Samuels provides innovative and strategic services focused on identifying, attracting, and retaining top executive talent.  In this newly created role, Mr. Blumberg is responsible for reviewing and revamping global talent acquisition for Convergys, providing the overall strategic direction for the design and delivery of a best-in-class talent acquisition function.

Convergys is a leader in customer management outsourcing services with approximately 75,000 employees worldwide delivering solutions for clients across a broad range of industry sectors, serving over half of the top Fortune 50 and other clients of varying sizes around the globe.  The company’s call center agents handle customer service interactions such as account service, billing inquiries, and technical support.  The company targets customers in industries such as communications, financial services, technology, retail, healthcare, and government, with nearly 70 customer contact centers and other operations in the United States, Canada, Latin America, Europe, India, and the Philippines.  Convergys was formed as a division of Cincinnati Bell and spun off in 1998.

Mr. Blumberg previously led global talent acquisition activities for a $2 billion information technology outsourcing business at Unisys (Global Managed Services) with operations in North America, EMEA, Asia Pacific and Latin America.  Prior to that he served as Managing Partner of the boutique executive search firm Adison & Partners, before which he was Vice President, Global Talent Acquisition for ARAMARK Corporation, a $13 billion managed outsourcing services company with approximately 260,000 employees worldwide serving clients and customers in 22 countries.  Mr. Blumberg is a summa cum laude graduate of West Virginia University with a BA in Psychology, concentrated in Industrial/Organizational Psychology, Leadership and Organizational Development.

“Adam brings extensive experience to this newly created role, and I am confident he will provide the leadership necessary to ensure that Convergys’ global recruiting effort consistently attracts and retains the top talent in the market, at all levels,” said Marilyn Draper, Partner, who led this search on behalf of Morgan Samuels for Convergys.  “In his first five weeks in his new role, Adam’s responsibilities have been increased to encompass agent recruiting around the globe and all relocation services for the company.”

About Morgan Samuels

Morgan Samuels is a leading human capital consulting firm dedicated to helping its clients realize their vision by identifying and solving their most mission critical human capital imperatives.  For over 45 years the firm has created and implemented breakthrough human capital strategies that impact companies at the organizational, team and individual levels.

Complementing its core competency in retained executive search, Morgan Samuels offers additional results-driven consulting solutions designed to unleash the power of human capital and revolutionize leadership performance.  Whether it’s through identifying, attracting and acquiring best-in-class talent, or developing, equipping and retaining existing critical talent, Morgan Samuels enables its clients to truly innovate, accelerate, and transform – instead of just perform.